DoorLoop vs. TenantCloud: Property Management Software Review

Finding the right property management software is tough. There are many choices with different features and prices. Two popular ones are DoorLoop and TenantCloud. Both are strong options, but which is better for you?

What is TenantCloud?

TenantCloud is a cloud-based system for owners and property managers that helps with property management, tenant management, accounting, and marketing.

What is DoorLoop?

DoorLoop is an all-in-one property management software made by property managers for property managers. DoorLoop helps property managers and owners make more money, get organized, and grow with easy-to-use, secure, and reliable property management software.

DoorLoop vs. TenantCloud

Let’s see how DoorLoop’s all-in-one property management software compares to TenantCloud's cloud based system. We’ll look at a few major areas to get a better idea of how they stack up:

• Features
• Pricing
• Ease-of-use
• Customer service

Let’s start with features:

DoorLoop vs. TenantCloud: Features

Both DoorLoop and TenantCloud offer a variety of features, but they differ most in this area especially for their starter plans.

For DoorLoop, you get an all-in-one suite of property management features, most of which are available in the starter plan, which includes:

• Automatic online rent collection: Automatically track payments made through DoorLoop and manually track payments received outside of DoorLoop
• Accounting & Financials: Keep track of your books for each property with their own chart of accounts, statements, and reports per property
• Work order management: Accept maintenance requests from tenants directly from within the app
• Tenant Screening: Run detailed criminal, credit, and eviction history reports

For TenantCloud, the starter plan includes:

• 14-day trial
• Rent payments
• Maintenance management
• Listings and applications

DoorLoop vs. TenantCloud: Pricing

DoorLoop and TenantCloud have different pricing models, but both offer yearly or monthly plans.

TenantCloud has tiered pricing for unlimited properties, while DoorLoop’s pricing starts at 20 units or less and increases for portfolios with 21 or more units.

Paying annually for DoorLoop gets you two months free while paying annually for TenantCloud gets you one month free.

For DoorLoop, if you have a portfolio of 20 units or less, here’s the monthly cost for each plan when paying annually.

If you have a portfolio of 20 units or less, here’s the monthly cost for each plan when paying month-to-month with DoorLoop:

For TenantCloud, here's the monthly cost for each plan when paying annually:

Here's the monthly cost for each plan when paying month-to-month:

DoorLoop vs. TenantCloud: Ease-of-use

Now, let’s break down things on the ease-of-use front.

For DoorLoop, users report on Capterra great ease of use and lightning-fast load speeds across the software. Everything is easy to find, clearly labeled, and easily accessible with its convenient mobile app.

Thomas R. reported:

“User friendly, especially the ability to make and delete entries prior to them being reconciled. The linking of the bank accounts, tenant portal, online payments."

For TenantCloud, their interface is also very straightforward according to Capterra.

Kelly C. reported:

“Tenant cloud is easy to use for our tenants and for us. It makes it easy to track what is happening where. It allows an open line of communication with tenants and keeps all our documents in one place.“

DoorLoop vs. TenantCloud: Customer service

Finally, let’s look at customer service. We'll base our evaluation on user reviews, as they provide real insights into each software's customer service.

For DoorLoop, users often find getting started and reaching customer service to be straightforward and efficient.

Like this review from Eli R.:

Not to mention, you can get a hold of a real live human being over the phone.

The customer service reviews for TenantCloud are mostly positive.

LaShanda V. writes,

"The staff and customer service at Tenant Cloud has been great."

Summary: Which software is best for you?

Both options are great for different things, and it's up to you to decide what you value most.

Choosing the right property management software is tough. DoorLoop and TenantCloud are two great options. TenantCloud is a cloud-based system for landlords and property managers, while DoorLoop is an all-in-one property management software.

DoorLoop offers features like automatic rent collection and tenant screening, and TenantCloud includes rent payments and maintenance management. Both have different pricing models with annual discounts. DoorLoop is user-friendly and fast, and TenantCloud is also easy to use.

So, why not give DoorLoop a try… our door is always open.

Schedule a free demo