Question 1

Who can join the referral program?

Accepted Answer

The referral program is open to existing DoorLoop customers or anyone that wants to refer someone to DoorLoop.

Question 2

Where’s my referral link?

Accepted Answer

Once your account is approved on FirstPromoter, you’ll find your unique referral link on your dashboard.

Question 3

Who is DoorLoop for?

Accepted Answer

DoorLoop is built for property managers, management companies, owners, landlords, investors, tenants or anyone managing any property worldwide. This includes residential properties (single family, multi-family, condo, townhouse, apartment), commercial properties (industrial, office, retail, shopping center, storage, parking, co-working, parking spaces), student housing, mobile homes, affordable & workforce housing, and community associations & HOAs.

Question 4

What happens if my referral has already been referred?

Accepted Answer

Every referral must be a brand new person or company that has never signed up to DoorLoop before. If you refer someone but they were already referred by someone else, the commission goes to the first person who referred them.

Question 5

Can I refer myself or my company?

Accepted Answer

No, DoorLoop does not allow self-referrals at this time.

Question 6

How does the custom tracking link work?

Accepted Answer

When someone clicks on your custom tracking link, they will be taken to DoorLoop’s website where they can sign up. You can track signups from your referral portal and dashboard, but for privacy you will not see names or email addresses. Once the person becomes an active paying member, DoorLoop will contact you by email to request your W9 form and payment method.

Question 7

Can I see my campaign performance in real-time?

Accepted Answer

Yes, your dashboard on FirstPromoter allows you to view your clicks and referrals in real-time.

Question 8

How can I promote my custom link?

Accepted Answer

You can share DoorLoop on blogs, forums, social media, your website, videos, email campaigns, and more. DoorLoop asks that you make it obvious you do not work for DoorLoop and that you do not spam blogs, articles, groups, or mass message people. DoorLoop reserves the right to end the referral program for spamming or damaging the brand.

Question 9

When and how do I get paid?

Accepted Answer

Once someone who signed up using your referral link has been an active user for 90 days, you receive a $250 Amazon gift card if the referral was made after June 9th, 2025. Payments are made on the 1st of the month following eligibility.

Question 10

What benefits do people get when using my link?

Accepted Answer

They get 10% off their first year (or they can choose another promotion being run at that time, but not both).

Question 11

Can I run paid search engine or social media ads?

Accepted Answer

DoorLoop asks that you do not run paid search engine or social media ads (such as Google Ads, Bing Ads, Facebook, Instagram, Twitter, LinkedIn) because it would compete with DoorLoop’s own ads and could cause customer confusion.

Question 12

I have more questions

Accepted Answer

Please send a message using the contact page and DoorLoop promises to respond within 24 hours.

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